Note that all product prices indicated and payments made on this site are in Australian Dollar currency (AUD).
Because stock quantities are not updated in real time, items may be sold out at the time of purchase. If a sold-out item is purchased, you will be notified by email as soon as possible and offered a suitable replacement or a full refund.
Changes to Your Order
Once your order has been placed, we are unable to make changes or cancel your order, however our usual returns process is available. If you have made an error in your delivery address, please contact us via email email@example.com immediately. If your order has already been shipped, Coast Clothing accepts no responsibility for incorrect details entered.
If there are any delays to your order, you will be notified via email. Please ensure the email address entered in the checkout is attended. Please note we reserve the right to cancel any order at any time, at our sole discretion.
Shipments which are rejected by the receiver may result in the customer incurring redirection fees. On the instance that a shipment is rejected by the receiver, it is the customer’s responsibility to contact us to notify us of the situation.
For all online customer service and product enquiries, either email us firstname.lastname@example.org or call us on +61 411522363 between 9.00 am to 5.00pm Monday to Friday (AEST).
Gift Vouchers may not be returned and are valid for 1 year from the date of issue, and are valid for use online only.
Coast Clothing understands your privacy is important and ensures information provided by you is collected and held in accordance with relevant Australian privacy law.
If you choose to provide your personal details to us, we may collect the requested information from you including your name and contact details and any other information that you supply to us. This may include personal information.
Any information we collect is used to assist in providing you with relevant consumer information, notify you of products, special events and offers that may be of interest to you as a valued Coast Clothing customer.
We do not disclose information that we hold to unrelated companies outside our corporate group for marketing purposes.
As required by law, you may “opt-out” from direct marketing material that Coast Clothing may send by following the instructions at the bottom of our newsletters. Alternatively, you may contact us if you do not wish your details to be used for marketing purposes (see Contact).
Any information that we no longer required is destroyed. When we have collected information about you it cannot be seen or modified by anyone else.
We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form. You may access your information held by Coast Clothing at any reasonable time. If you would like to know what information we hold about you please contact us. If you discover that there is an error or information is missing, please notify us and we will try to correct the information as soon as possible.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
Coast Clothing uses appropriate security measures to protect the information you give us. While we take stringent measures to protect our website and all information, you should be aware that no internet data transmission can be guaranteed to be 100% secure from access by unintended recipients. Coast Clothing will not be responsible for events arising from unauthorized access to your personal information.
Marketing and Advertising
From time to time, Coast Clothing may give you the choice as to whether or not you wish to participate in promotions, surveys and/or competitions. To take part in these activities, you will be directed to an appropriate mechanism to enable you to sign up. When you sign up you will receive additional information about the terms and conditions that apply to registration and the relevant surveys, competitions and/or promotions. Please read these carefully as such terms apply in addition to those set out in this policy and could provide you with important information about how personal information collected as part of those activities is dealt with.